Cyclone Gabrielle – Work whānau updates
Last updated: Thursday 23 February
To make it easier for those affected by Cyclone Gabrielle to find the support they need, the New Zealand Health Group team has assembled a collection of relevant links and phone numbers organised by region. We know that many of our people have been significantly affected by the recent weather events, and as an organisation we’re committed to doing all we can to support their wellbeing. Kia kaha, and know that we’re here for you.
To help you access the right information, please select the region where you are from.
NORTHLAND
Civil Defence – Civil Defence – Northland Regional Council (nrc.govt.nz)
Council updates – Northland Regional Council (nrc.govt.nz)
Power updates – Cyclone Gabrielle :: Northpower
Transport updates – Traffic map (nzta.govt.nz)
Weather updates – Northland Weather Forecasts and Observations – MetService New Zealand
COROMANDEL
Civil Defence – Waikato civil defence and emergency group (waikatoregioncdemg.govt.nz)
Council updates – Home | TCDC
Power updates – Outage Map (powerco.co.nz)
Transport updates – Traffic map (nzta.govt.nz)
Weather updates – Coromandel Weather Forecasts and Observations – MetService New Zealand
TAIRĀWHITI/GISBORNE
Civil Defence – Tairāwhiti Civil Defence Emergency Management | Gisborne District Council (gdc.govt.nz)
Council updates – Gisborne District Council (gdc.govt.nz)
Power updates – Hawke’s Bay and Gisborne power outage | Transpower
Transport updates – Traffic map (nzta.govt.nz)
Weather updates – Gisborne Weather Forecast and Observations – MetService New Zealand
HAWKE’S BAY
Civil Defence – Hawke’s Bay Emergency Management | New Zealand (hbemergency.govt.nz)
Council updates – Hawke’s Bay Regional Council | New Zealand (hbrc.govt.nz)
Power updates – Hawke’s Bay and Gisborne power outage | Transpower
Transport updates – Traffic map (nzta.govt.nz)
Weather updates – Hawke’s Bay Weather Forecasts and Observations – MetService New Zealand
YOUR PAY
You will continue to be paid your Average Weekly/Fortnightly Earnings in your relevant pay cycle.
OTHER USEFUL LINKS
Civil Defence (multiple languages) – Cyclone Gabrielle – What support is available and where can you get help » National Emergency Management Agency (civildefence.govt.nz)
Shelters/emergency numbers by region – Cyclone Gabrielle: Where to get help | The Spinoff
Cell phone updates:
- Spark – Outages (spark.co.nz)
- Vodafone (they say go to Facebook) – Vodafone New Zealand – Home | Facebook
- 2 Degrees – Mobile & Broadband Network Status | 2degrees
Financial Assistance – Cyclone Gabrielle – Work and Income
REACH EAP – Home – Client Bookings Power Diary
If we’ve been trying to contact you, contact us. Either:
- Email [email protected]
- Phone your relevent 0800 number
Healthline – Healthline | Ministry of Health NZ (0800 611 116 anytime)
Cyclone Gabrielle and Auckland Flooding – Funding:
The Community Support Package includes funding for providers and community groups affected by the recent extreme weather events. More information, including how to apply is available on the MSD website:
As part of the overall Community Support Package, a range of support and funding is also available to support disabled people. More information is available here:
The Civil Defence website provides information about the various support available to those affected by Cyclone Gabrielle outside Auckland.
Information about support for those affected in the Auckland Region is available on the Civil Defence website: https://www.civildefence.govt.nz/resources/news-and-events/news-and-events/auckland-severe-weather-what-support-is-available-and-where-can-you-get-help/
The attachment “Supporting Whānau – Huripari Gabrielle” collates government agencies and entities’ support and resource opportunities for Māori and other communities.
Information is also available on the Whaikaha website:
Extreme Weather: Where to go for help | Whaikaha – Ministry of Disabled People
Wellbeing and mental health
During natural disasters and times of uncertainty it’s normal to feel overwhelmed, distressed, and uneasy. Support is available, so please reach out if you or your whānau need it.
A range of services are available to help support your mental health and wellbeing:
- Need to talk? Free call or text 1737 any time for support from a trained counsellor
- Call the Depression Helpline at 0800 111 757 or text 4204 to talk to a trained counsellor
- Contact YouthLine by calling 0800 376 633, text 234 or email [email protected]
- The Lowdown is a text support service at 5626 for young people to help recognise and understand depression or anxiety
- Call the Disability Helpline 0800 11 12 13 / Text 8988 or Healthline on 0800 611 116 for health advice and information
A TXT 2 Call phone support service is also available to employees of Disability Service Providers and NASCs

A free and confidential Text 2 Call service is available to provide psychosocial support to employees of disability providers and NASCs who have been affected by the recent extreme weather events in the Hawkes Bay and Tairāwhiti regions.
This offer can also be extended to employees, who are living outside these regions, but who are known to have been significantly impacted by the flooding/ cyclone. Calls are free, confidential and separate from your existing employee assistance options.
If you would like to talk to someone to get support with the way you’re feeling or a particular issue you’re facing, TXT 3718 any day between 8am-8pm to kōrero with a trained professional from Vitae Response Services who can call you back for a supportive conversation about what’s going on for you. Māori or Pacific responders can be requested.
You can talk about anything you wish, and the responder will provide you with support and advice on what you can do next. This is not counselling, but an individual support session.
TXT 2 Call – 3718
Text your full name, contact number, area location and preferred day/time for a call back (morning, afternoon or evening).
More information:
- If you have any questions about this TXT 2 Call support service please connect with [email protected].
- Vitae Early Response Services: Rātonga Tiakiwairua – Vitae has a dedicated, well-qualified team equipped to respond to workplace trauma, critical incidents, and other events that need an immediate response. Their team of trained professionals been providing early response services for over 20 years.